Sales Systems Engineer
Remote, US
FRESH. FORWARD. FLOWERS.
Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.
Full-time employees are offered the following benefits:
- Comprehensive health and medical benefits
- 401(k) Retirement savings plan
- Professional growth and leadership training
- Paid vacation, holidays, and parental leave
Benefits may vary depending on your work location.
Bringing Home the Dough
The Sales Systems Engineer is responsible for providing technical expertise and systems support of DSD Sales Equipment in alignment with sales initiatives, including guidance on solution design, product demonstrations, and technical guidance. This role serves as a key liaison between Sales and IT Teams to ensure proposed solutions meet customer requirements and company standards. The position requires demonstrated competency in all job-related activities that may have a direct or indirect impact on product performance, safety, legality, and quality. The Sales Systems Engineer supports the successful deployment and optimization of systems through training, troubleshooting, system configuration, and upgrades as required. This role involves frequent interaction with customers, sales teams, and cross-functional internal departments. When travel is required, operation of company or personal vehicles in support of business objectives must be conducted in compliance with all applicable DOT, state, and company driving requirements
Rising to the Challenge: Position Responsibilities
Responsibilities include, but are not limited to:
- Provide technical pre-sales and post-sales support for DSD handheld and printer systems, ensuring solutions align with customer needs and sales initiatives.
- Serve as a technical liaison between Sales, IT, Operations, and customers to support solution design, system integration, and deployment efforts.
- Conduct product demonstrations, technical presentations, and solution walkthroughs to support sales opportunities and customer engagement.
- Support system configuration, installation, troubleshooting, maintenance, and upgrades for handheld devices, printers, and related sales technologies.
- Assist with inventory management and lifecycle tracking of sales-related handheld and printer equipment.
- Provide customer-facing technical support, including issue resolution, system optimization, and user guidance as needed.
- Support internet, phone, and connectivity systems within warehouse and selected plant locations as they relate to sales operations.
- Utilize SAP, BI, and related systems for research, reporting, and technical analysis to support sales and operational decisions.
- Deliver training and knowledge transfer to sales teams, customers, and internal stakeholders on system functionality and best practices.
- Ensure all activities comply with company policies and procedures, including EEO, Harassment, Safety, Sarbanes-Oxley, and quality standards.
Knead to Know: Preferred Qualifications
• Minimum of five years experience, preferably at an Area Sales Director level.
Additional Ingredients: Essential Job Requirements
• Bachelor’s degree in Computer Science, Information Systems, or a related field
• Completion of formal management skills training program
Salary Range- 75000 -80000
We offer a competitive salary up to $80k and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.
EEO Statement
Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to HR.LSFlowers@flocorp.com.
Job Segment:
Pre-Sales, Systems Engineer, Sales Engineer, Computer Science, Warehouse, Sales, Engineering, Technology, Manufacturing
