Retail Sales Manager - Waterville, ME

Summary

Salary - $58,000 / year.

Directs the management of Retail Sales of products in assigned areas. Utilizing proper leadership and control, this individual ensures maximum profitable sales through professional leadership and intelligent customer service in a team environment. This position is classified as salaried. Position requires demonstration of competency for all on-the-job activities that may have a direct or in-direct affect on product safety, legality and/or quality. The driving of company vehicles and/or personal vehicles in furtherance of company business must be done in a manner that is consistent with all DOT and state requirements. Requires constant interaction with work group and other departments at the primary work location.

Job Responsibilities

Responsibilities include, but are not limited to:

• Provide Retail Sales Operators with proper and necessary guidance, direction and assistance to achieve Company profit goals and compliance with all applicable policies and procedures (customer service requirements, equipment, and other sales-related areas, recruitment, retention, orientation, training, discipline, appraisal, safety, record keeping, EEO and other personnel-related areas).
• Assist in the development of Sales-related goals and communicate these goals to Retail Sales Operators, then provide on-going reinforcement and refinement.
• On-going market report analysis of competitor activity (pricing, products, promotions, space, position, people, etc.).
• Using the Thrift Store PC reports to determine Flowers units, dollar sales and profit margin.
• Development of plans and relentless pursuit of new business.
• Conduct period meetings with Retail Sales Operators to discuss and agree upon Sales strategies, people management and other related business.
• Train and direct Retail Sales Operators in the understanding and use of available information, including the professional presentation of this information to employees to blend Company goals with customer/employee goals.
• Monitor proper execution of stores, execution of settlements, proper distribution, ordering, and freshness.
• Prepare and explain sales history and sell our ideas to increase store profits and better serve the customer.
• Develop, implement and promote a team environment where Retail Sales Operators monitor their stores and people; where their people have the best possible morale and competitive spirit.
• Ensure orderly and proper stale recovery/relations with Route Sales Managers.
• Maintain close contact with the Vice President of Sales or the Retail Sales Manager and perform other duties as assigned.
• Ensures compliance with all company rules, polices and procedures (EEO, Harassment, Safety, Sarbanes Oxley, etc.)
• Performance of other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

Desired Experience

• Two (2) or more years experience in Retail Sales Management.
• Two or more years Retail Sales and management experience.

Desired Education

•Two year college degree in Business preferred.
•Completion of formal management skills training program.